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Terms and Conditions
Terms & Conditions
Rowdy Dog Diesel
By using this website, you agree to the following terms.
Products & Services
Rowdy Dog Diesel sells diesel performance parts and related products through a drop-shipping model. Products may ship directly from third-party suppliers.
Pricing & Availability
Prices and availability are subject to change without notice. We reserve the right to cancel orders due to errors or supplier issues.
Payment
All payments are processed securely through third-party payment providers. Orders will not ship until payment is confirmed.
Limitation of Liability
Rowdy Dog Diesel is not responsible for:
- Improper installation
- Misuse of products
- Damage caused by incorrect application
All products are sold as-is unless otherwise stated.
Governing Law
These terms are governed by the laws of the State of Utah.
Sales tax is applied to orders shipped within the State of Utah in accordance with Utah law.
Customers outside of Utah are not charged sales tax unless otherwise required by law.
Return and Refund Policy
Refund & Return Policy
Rowdy Dog Diesel
Return Eligibility
Return eligibility depends on the specific product purchased. Because Rowdy Dog Diesel operates using a drop-shipping model, return policies may vary by product and supplier.
Return eligibility, conditions, and timeframes are listed on individual product pages where applicable. Customers are responsible for reviewing product-specific return information before purchasing.
Eligible Returns
If a product is eligible for return:
- The item must be unused, uninstalled, and in original packaging
- A return request must be made within the timeframe stated on the product page
- Proof of purchase is required
Non-Returnable Items
Some items are not eligible for returns, including but not limited to:
- Custom or special-order parts
- Electrical or electronic components
- Installed, used, or modified items
- Clearance or final-sale items
Non-returnable items will be clearly identified on the product page.
Return Authorization Process
All returns require prior authorization.
To request a return:
- Email [your business email]
- Include your order number and reason for return
- If eligible, return instructions will be provided
Unauthorized returns may be refused or returned to sender.
Return Shipping
- Customers are responsible for return shipping costs unless the item was defective or incorrect
- Original shipping charges are non-refundable
Refunds
- Approved refunds will be issued to the original payment method
- Refunds are processed after the item is received and inspected
- Processing time is typically 5–10 business days
- Restocking fees may apply depending on the product or supplier
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos of the issue. We will work with the supplier to resolve the issue as quickly as possible.
Contact
Email: carter@rowdydogdiesel.com
Location: Pleasant View Utah